"The pool was a perfect size for swim after a busy day."
Maudie B
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"One thoughtful touch was the hotel's provision of a reusable water tumbler, which guests can refill-an excellent initiative to reduce single-use plastic."
NorthNJ from Thailand
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Boutique city-center hotel with a tree-planting program and free airport transfers
Amenities
The Urban provides a large outdoor swimming pool with a pool bar, sun loungers, and a separate shallow end for children. Guests have access to a full spa and wellness centre offering massage services, spa facilities, and a relaxation lounge. Bicycle rental and organized bike tours are available on-site, along with walking tours and cooking classes.
Rooms
Each air-conditioned room is furnished with a work desk and a private bathroom with a hot shower. Traditional Khmer-style decor is used throughout the property, and some rooms include a private terrace. Reusable water bottles are provided in every room, with refill stations at the reception area.
Location
The hotel sits in the city centre, a two-minute walk from Old Market and Pub Street. Angkor Wat and Siem Reap International Airport are both a 15-minute drive away, while Tonle Sap Lake is 20 minutes by car. Guests can arrange tuk-tuk transportation through the 24-hour tour desk for local exploration.
Dining
The on-site restaurant serves breakfast, lunch, and dinner, with a menu that includes wood-fired pizzas and Khmer dishes. Breakfast is included in the room rate, and a complimentary afternoon tea with local treats is offered daily from 15:00 to 16:30. Happy hour specials on drinks and snacks are available at the pool bar each evening.
Family-Friendly
Children have access to a dedicated kids' pool and swimming pool toys, while parents can request childcare and babysitting services. Family rooms are available, and the hotel offers a picnic area and outdoor furniture for group meals. The 'StayNature' initiative allows families to plant a tree together during their stay.
Highlights
StayNature: Guests plant a tree per stay
Free airport pick-up and breakfast included
Large outdoor pool with pool bar and shallow end
Complimentary afternoon tea daily
On-site bicycle rental and walking tours
Childcare and babysitting services
“The Urban distinguishes itself with a family-like atmosphere, attentive staff, and commitment to eco-tourism through initiatives like tree planting; its serene gardens and excellent service create a relaxed environment, complemented by a beautiful pool and thoughtful touches like welcome drinks and afternoon tea. Its location allows for convenient exploration of Angkor Wat and local markets, further enhanced by reliable tuk-tuk services and bicycle rentals. It's a solid choice for those seeking both cultural immersion and attentive hospitality.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Twin Room Workspace Afternoon Tea Tree Planting
2 persons
18 sq. feet
2 Single beds
Air conditioning
Shower
room details
Double Room Workspace Afternoon Tea Tree Planting
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Double room The Tree Adults only Sister Hotel
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.5/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Horseback riding
Cycling
Golf course
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Toys
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Massage
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
AM/FM alarm clock
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Dining Onsite
At The Urban, diners are invited to explore a delightful blend of flavors across American, Cambodian, French, and Asian cuisines. The inviting ambiance caters to families and couples alike, creating an ideal setting for every meal of the day, whether starting with breakfast or winding down during cocktail hour.
The Urban Restaurant
American, Cambodian, French, Asian
Ambiance
Family-friendly, traditional, and romantic, offering a comfortable setting for relaxed family gatherings or intimate dinners.
Key Offerings
Start the day with a complimentary breakfast featuring a range of vegetarian and vegan options. Enjoy high tea or unwind during the cocktail hour with beautifully crafted drinks.
Reservation
Not needed
Open daily from 06:00 - 23:30 for breakfast, brunch, lunch, dinner, high tea, and cocktail hour.
The Urban Location
Night Market Street, Siem Reap,
Explore Siem Reap
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Pub Street
10 minutes' walk
Vibrant street known for its nightlife, restaurants, and bustling atmosphere, perfect for socializing and sampling local cuisine.
Artisans Angkor
10 minutes' walk
Artisan workshops showcasing traditional crafts and handmade items, ideal for unique souvenirs and cultural immersion.
Phare - The Cambodian Circus
20 minutes' walk
A unique circus performance combining acrobatics, dance, and theater, representing Cambodian culture and creativity.
Kesor Spa
8 minutes' walk
Relaxing spa offering a range of treatments, perfect for unwinding after a day of exploration, with professional services.
TRIBE Cambodia
10 minutes' walk
Adventure activities available including hiking and mountain biking, catering to thrill-seekers wanting to explore the outdoors.
Rasoi Ghar Indian Restaurant
2 minutes' walk
Authentic Indian cuisine with a cozy atmosphere, known for its flavorful curries and diverse vegetarian options.
Italian Village
1 minute' walk
Charming eatery specializing in Italian dishes, featuring homemade pasta and pizzas, perfect for family meals.
Garavek Traditional Storytelling Theatre
7 minutes' walk
An intimate venue showcasing traditional Cambodian stories through performance, engaging for both families and adults.
Siem Reap Art Center Night Market
17 minutes' walk
A lively night market featuring local crafts, food stalls, and entertainment, a great spot for evening outings.
Tips on navigating the city
City Centre
Siem Reap 14 min · 3700 ft
Airports
Angkor International (REP) 18 min · 7.3 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 4.5 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, Japanese, Chinese, Cambodian, Thai
Number of rooms:
79
Former name
Salasara Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 2879 verified reviews
9.6 /10
Perfect
99 %
Recommend
Breakfast
8.3/10
Cleanliness
9.7/10
Comfort
9.6/10
Facilities
9.5/10
Free WiFi
9.2/10
Location
9.8/10
Paid Wi-Fi
7.1/10
Staff
9.9/10
Value for money
9.7/10
Pros
Welcoming staff
Spotlessly clean rooms
Comfortable beds
Excellent breakfast
Cons
Expensive food
Guest reviews
based on 4598 reviews
9.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Urban
What attractions are close to The Urban?
Nearby attractions include Angkor Wat (15 km), Royal Garden (2 km), and Tonle Sap Lake (20 km).
What are the check-in and check-out times at The Urban?
Check-in is at 14:00 and check-out is at 12:00.
What dining options are offered at The Urban?
The on-site restaurant serves breakfast, lunch, and dinner with a focus on Cambodian cuisine.
Does The Urban provide free Wi-Fi?
Complimentary Wi-Fi is available throughout the property.
What amenities are available in the rooms at The Urban?
Rooms feature air conditioning, a flat-screen TV, a mini bar, and a private bathroom with hot shower and toiletries.
How far is The Urban from Siem Reap-Angkor International Airport?
The hotel is located 5 km from Siem Reap-Angkor International Airport, approximately a 15-minute drive.
What services are provided at The Urban for guests?
The hotel offers a tour desk, massage services, laundry services, and tuk-tuk transportation at an extra charge.
Are there family-friendly facilities at The Urban?
The Urban features a children's pool and offers childcare services.
What nearby restaurants are available from The Urban?
Nearby dining options include Island Bar (0.5 km), Sticky Rice Spicy Thai Isan Laos (0.5 km), and Elia Greek Kitchen II (0.5 km).
What recreational facilities does The Urban offer?
Guests can enjoy an outdoor swimming pool, a spa and wellness center, and available activities like cycling and golfing.